'Shall I put you through?' (English for Telephoning)



STARTER: Work with a partner. Ask him or her the questions below and make a note of the answers.Then tell the class what you found out.

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1 How often do you make phone calls in English?
2 When was the last time you made or received a phone call in English? How was it?
3 Who do you normally speak English to on the phone? Are they native speakers or non-native speakers of English?
4 What do you find most difficult about telephoning in English?
5 Describe your worst experience with an English phone call.


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